Find answers to frequently asked questions
Browse products, add items to your cart, and proceed to checkout. You can pay securely using your preferred payment method.
Go to your Orders page to view real-time tracking information for all your purchases.
Most items can be returned within 30 days of delivery. Visit our Returns page for full details.
Visit the seller's shop page and use the contact options provided. You can also ask questions on product pages.
Register as a business seller through our Sell on Craught page. Setup takes just a few minutes.
We accept mobile money, bank transfers, credit/debit cards, and other local payment methods depending on your country.
Go to Account Settings to update your name, email, phone number, and other details.
Yes. All payments are processed through secure, encrypted channels. We never store your full card details.